Terms & Conditions
By pledging to this project, you are agreeing to all information, terms, and conditions in the following FAQ sections.
Backer Responsibility As a backer you are responsible for completing your survey and paying shipping fees within a timely manner, to receive your rewards. As creators we are only able to communicate with backers through project updates and reminder emails (email correspondence will be sent to the email on file for your pledge). As a backer it is your responsibility to check and read project updates, and to check for survey emails. If you fail to stay updated and do not complete your survey, you could forfeit your rewards. (Read more about reward forfeiture below)
Manufacturing I’ll be using trusted manufacturers that i’ve worked with before, but occasionally things happen and there are minor delays in manufacturing.
I will always be upfront with backers along the way. I will disclose any setbacks, delays, and any other pertinent updates.
It’s important to understand that this is a crowdfunded campaign. Crowdfunded campaigns are often subject to delays due to unforeseen circumstances. Please also understand that money pledged to a crowdfunded campaign is a donation or investment. This is not an online store and you will not immediately receive your rewards after pledging.
Please note that minor changes may occur in production, and that the images presented here are my mock up designs. There is a possibility of slight changes in color and size in the physical item.
Refunds or Exchanges After the campaign has ended, you will have ample time to make your design selections in your BackerKit survey. You will be notified before surveys are locked down and any add-ons are charged. Once your order is locked down, we have a no refunds or exchanges policy. The only time we will issue a refund or replacement, is in extenuating circumstances, or if your pin arrives damaged (please read the section on pin grades to determine if your pin is damaged). If you believe your pin was damaged in transit, please reach out to us immediately and attach photos of the damaged pin.
Forfeiture of Rewards Once project shipping is completed backers will be notified via a campaign update. This campaign update with have a final survey completion date. If your survey is not completed, and your shipping costs not paid by the completion date, you will forfeit your pledge payment and rewards. We will not fulfill forfeited rewards and pledge levels after the completion date.
Extra freebies If you have qualified for free items like; Returning backer free item, group project free item, partner project free item, or if free items are unlocked for all backers during a campaign, and you DO NOT fill out your survey by the required survey date, these items will all be REMOVED from your order. If your card has failed and you have not fixed your payment method by this date, these items will all be REMOVED from your order. The closing survey date is provided so that we may get an accurate count of products needed and the money is used to purchase those items.
Lost or never received packages - Forfeiture of rewards We make every attempt to get your package from our facility to your home. Packages for this campaign will come with a tracking number. Regardless of tracking numbers, sometimes packages are lost in the mail. We will notify backers with an update when the project is near completion. If you have not received your package by the completion of the shipping process, you will have an extended period of time to contact us about a missing package. If you do not contact us within that extended period of time about a lost or never received package, you will forfeit your rewards and we will not provide a refund or re-ship your rewards.
Rubber Backs vs. Locking Backs Each pin from our campaign will come with rubber backs, but we highly recommend purchasing locking backs. If you choose to adhere your pin to a jacket, bag, or other item, with a rubber back, and it falls off, we will not replace the missing pin. We do offer locking backs through our add-ons section in your survey.
Last updated: May 08, 2026 20:33
How do I contact you?
Please send me an email at [email protected]
BackerKit does not notify me of new comments or discussion in a timely manner. If you comment or start a new discussion thread, it may not be seen for multiple days. Email is best.
Last updated: May 08, 2026 20:34
When will I be charged?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
Last updated: May 08, 2026 20:34
How do I choose my pin/ magnet designs?
Roughly 2 weeks after the campaign has ended you will receive a survey from BackerKit. That survey that will ask you for the pin design choices for your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Last updated: May 08, 2026 20:35
Magnet Info:
You can chose the knick knacks to be enamel pins or enamel magnets. If you choose the magnet open it will be exactly the same as the enamel pin, but instead of a post, there will be a magnet which will stick to the back magnetically. This gives you more flexibility
Last updated: May 08, 2026 20:37
Shipping Info
LOCATIONS I AM SHIPPING TO: United States of America, and Canada
Shipping costs will be charged to you AFTER the campaign and SEPARATELY through your post-campaign BackerKit survey. These rates apply only to your pledge level, and are subject to changes depending upon shipping rates when the campaign ends. If you add more pins in the survey, your shipping could increase. While most orders will be $6-18 in the USA ordering large/heavy/ many items may increase shipping.
All orders are shipped through USPS and come with tracking. If you spend more than $250, your package will also include insurance. International backers are responsible for their own countries VAT or import taxes/fees. The USPS packages have an ESTIMATED SHIPPING TIME of 3-7 business days for USA and a 7-21 business days for Everywhere Else. Shipping times cannot be guaranteed. Many countries are experiencing delays in accepting and delivering packages. Please keep in mind that once the package is out of my hands, it is completely out of my control. Double check your shipping address before I ship out your order! Please let me know ASAP if you need to change your shipping address before I finalize your shipment.
If your order is being returned for any reasons, you are responsible for covering reshipment. If your package is lost, I will first make an effort to get a refund on your package from USPS to cover the loss and reshipment. This can take a week to process. If a refund is not provided by USPS, I will reship your items if you are in the USA or will provide a refund if you are in Canada.
When shipping internationally I will make every effort to properly fill out customs forms. I will abide by your countries customs and shipping laws, which means I will denote the package value as the cost of your order, and mark this as merchandise. Please do not ask me to change the value of your package, or mark it as a gift. I am not responsible if your country holds your package and requires extra payment to release it.
LOCATIONS I AM SHIPPING TO: United States of America, and Canada
Last updated: May 08, 2026 20:40
Art vs Finished products
It is crucial to understand that while I have made pins before, the pins in this BackerKit have not yet been manufactured. The designs you see on this page are mockups, which means the final product may vary in color and size. From my experience, the majority of my pins turn out looking like the mockup design.
Different computers, phones, and other devices have different screen settings which means coloration may vary between screens. I use a Pantone Solid Coated book to choose the colors for my designs. The manufacturers use those Pantone numbers to know which colors to mix and apply where, however, looking at a Pantone swatch on paper is different than looking at a Pantone color in enamel. Each mockup has a rough estimate of what the size will be. My sizes are either specifying the general height or width of the pin. The actual size of the physical product may vary.
Glitters, translucent enamel, sand blasted enamel, pearl enamel, and metal plating colors may vary on the physical product.
Last updated: May 08, 2026 20:41
About pin grading:
All of our pins are Standard grade, art pins unless otherwise stated.
Pins are a primarily a handmade item, and as such are not usually perfect. My pins are NOT priced or listed as fantasy pins, and therefor the quality is going to be Standard, wearable quality. (Most other pin makers would list these as A+ to A- grade pins, these are not flawed pins)
Standard Grade: Meant to be worn or used! Free of major defects but may exhibit minor imperfections such as: tiny stray glitter specs, superficial tiny bubble in enamel or epoxy coating, tiny specs of missing enamel in the very tiny spots, slightly lower fill in some areas, imperfections in the metal on the sides or back of the pin, superficial scratches to metal surfaces (especially large metal areas), superficial paint drops or bleeds, or slight discoloring against screen printed edges. Standard orders may be filled as collector’s grade, but are not guaranteed as such. All of my pins are promised to be standard grade unless ordered otherwise. If there are any of these imperfections they are subtle.
Last updated: May 08, 2026 20:41
Do you use backing cards? What kind of packaging do you use?
Items are not individually carded. Each pin/ magnet comes in a small baggie to prevent scratches or marks. I use beautiful paper envelopes and place all of the pins and magnets inside. Some orders may need multiple envelopes. I then use high quality padded bubble mailers or boxes and bubble wrap if there is a pinboard. I try to use recycled packaging as often as possible, but will not risk damage to your products by choosing lower quality packaging.
Last updated: May 08, 2026 20:43
What if I don't fill out my survey on time? or my Payment method fails?
All items will be ordered by the survey closing date so you must have your survey completed and your payment method fixed by the survey DUE DATE.
If you do not fix your payment method: All freebies will be deleted and your order may be canceled. If this happens more than once, you might be banned from future backerkit projects. Please email me if you have a payment issue.
If you do not fill out your survey on time: I make my order based on the numbers in the survey. If you do not fill out your survey, I might not have the correct numbers of items and I might not have the items you wanted. If this happens you will not get a refund.
Extra freebies: If you have qualified for free items like; Returning backer free item, group project free item, partner project free item, or if free items are unlocked for all backers during a campaign, and you DO NOT fill out your survey by the required survey date, these items will all be REMOVED from your order. If your card has failed and you have not fixed your payment method by this date, these items will all be REMOVED from your order. The closing survey date is provided so that we may get an accurate count of products needed and the money is used to purchase those items. You will still receive your purchased backerkit items if they are available, but all free items are forfeit.
Last updated: May 08, 2026 20:43
Timeline:
I live by my schedule, and while sometimes things don’t work out as planned, I will make every effort possible to stick to my schedule.
I will maintain a scheduled timeline and list all of my expectations on the story section, and I will update it 1-2 times a month. I will also post updates on the update section.
I personally do not like wasting time, so I will never let a project take longer than necessary. Please check my timeline for the dates the project is open and closed, along with the dates your survey is due and the cut off date for freebies.
Last updated: May 08, 2026 20:49
TRIVIA challenge.
Trivia challenge is open to all backers.
There are 2 ways to will prizes!!
Team trivia mini pin prize:
- join a team
- answer trivia questions to get your team more points.
- come back often as there will be new questions often.
- Questions have limited time to answer, they will close and you will no longer be able to answer once they are closed.
- The winning team will all win a prize. If the team is a corvid team, it will be a mini crow pin. If the winning team is a moth team, it will be a mini moth pin. This prize is free to all of the members of the winning team, but they must pay shipping in the survey.
Individual leaderboard prize:
- When you interact, you get points. Clicking like on posts and comments, leaving comments yourself, and participating in polls will all give you various points. At the end of the project the people in 1st, 2nd, and 3rd place will all receive credit for add-ons in their survey. This is a fun way to build community.
Last updated: May 08, 2026 20:56
REFUNDS?
Refunds or Exchanges After the campaign has ended, you will have ample time to make your design selections in your BackerKit survey. You will be notified before surveys are locked down and any add-ons are charged. Once your order is locked down, we have a no refunds or exchanges policy.
The money you pay into the project becomes part of my budget, levels are unlocked, freebies are given out, and my item count is based on your order. I use your money to buy your items immediately. While it takes time for those items to be made, they’re already ordered and paid for.
Last updated: June 16, 2026 10:45
When will this....
if you check the project page, I have a timeline in my story! I update the timeline constantly so it is up to date! Check it out!
Last updated: June 27, 2026 16:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.